As an employee, it’s important to present yourself in a way that’s professional, courteous, and respectful to your customers and colleagues. However, if you find yourself constantly rolling your eyes, exhibiting sass, or displaying negative body language, it may be time to evaluate your behavior and make some changes.
First and foremost, it’s important to understand that the way you present yourself can have a significant impact on your reputation and how others perceive you. If you come across as rude or dismissive, customers may be less likely to want to do business with you, and your colleagues may be less likely to want to work with you.
So, how can you change your behavior? Here are a few tips:
- Practice active listening: One of the main reasons people exhibit negative body language is because they’re not truly listening to what others are saying. Instead of focusing on your own thoughts and opinions, make a conscious effort to listen to what the other person is saying. Repeat back what they’ve said to show that you’re truly engaged in the conversation.
- Avoid making assumptions: Another reason people exhibit negative behavior is because they’ve already made assumptions about what the other person is going to say or do. Avoid making assumptions and try to keep an open mind.
- Take a deep breath: If you find yourself feeling frustrated or irritated, take a moment to take a deep breath and calm yourself down. This will help you to stay focused and present in the conversation.
- Be mindful of your body language: Pay attention to your body language and make an effort to convey a positive, open attitude. This might include smiling, making eye contact, and standing up straight.
- Practice empathy: Finally, try to put yourself in the other person’s shoes and understand their perspective. This will help you to approach the conversation with a more compassionate, understanding attitude.
Remember, changing your behavior takes time and effort. Be patient with yourself, and don’t be afraid to ask for feedback from others to see how you’re doing. With practice, you can become the kind of employee who is known for their professionalism, courtesy, and respect.