Maximizing Sales and Customer Satisfaction at Closing Time: The Benefits of Embracing the Old Way of Thinking

The article explores how businesses can maximize sales and customer satisfaction during closing time by adopting a customer-first approach. It discusses how the old way of thinking, which prioritized customer satisfaction over profits, has been lost in today’s world due to factors such as increased competition and the rise of e-commerce.

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Creating a Simple and Consistent Daily Routine for Retail Employees

Having a daily routine in a retail store can help reduce stress and anxiety for employees. By identifying the most important tasks and dividing the day into three parts (morning, midday, and afternoon), you can create a simple checklist for employees to follow. Keeping the list short with three or four tasks per part of the day and posting it in a visible location in the store can help improve productivity, employee morale, and job satisfaction.

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